1. Eligibility for Refund:

Refunds are applicable in cases where products or services do not meet the specified quality standards, are damaged, or fail to meet customer expectations. To be eligible for a refund, customers must report the issue to our customer support team within a 7 dayes from the date of purchase or delivery.

2. Refund Amount: Refund amounts may vary based on the nature of the issue. ARTS JEWELS reserves the right to offer a full or partial refund, replacement, or an alternative solution based on the circumstances surrounding the refund request.

3. Refund Processing Time: Refunds will be processed promptly once the eligibility criteria are met. Please allow a 15 Days for the refund to reflect in your account. The exact timeframe may depend on the payment method and financial institution.

4. Communication of Refund Status: Customers will be notified of the refund status through the contact information provided during the purchase. This communication will include confirmation of the refund, the refunded amount, and any relevant details.

5. Approved Exchange/Replacement product will be delivered in 20 days.

6. Customer can return the product within 7 days of delivery.

7. Contact Information for Refund Inquiries: For any inquiries or concerns related to refunds, customers can contact our customer support team at contant@artsjewels.com. or +91 96493 04958